FAQ
Frequently Asked Questions
When will my order arrive?
Orders are typically processed within 2-3 business days. Once shipped, please allow 2-10 business days for your items to arrive. Please note that delivery times may vary based on location and external factors beyond our control. Please refer to our [Shipping Policy] for further details.
Can I receive a refund?
Your order will only be eligible for a refund if it arrived to you broken/damaged or the incorrect products.
Unfortunately, we cannot offer a refund for a "change of mind" or for "Final or Clearance" sale items or gift cards.
However, we do offer store credit for a "change of mind". Please refer to our [Refund Policy] for further details.
How do i start a return?
To start a return, simply click on our [Start a Return] page in the footer of our website.
Can I exchange my products?
Store credit is offered for orders that are returned as a result of a "Change of mind". Please refer to our [Refund Policy] for further details.
Will I love my order?
ABSOLUTELY! Our customer service team is also available if you have any questions on our products prior to placing an order.
You are welcome to fill out the contact form below.
Did not answer your question?
Please contact us by filling out the form below